More about FLAG

Are you are a voluntary organisation interested in becoming a member of the FLAG voluntary sector consortium? Joining brings a number of benefits to your organisation.

  • Raised awareness of, and access to, Adult Health and Social Care Services in Stockport.
  • Information about your organisation will go onto the FLAG and My Care, My Choice websites.
  • Raised awareness of your organisation and recognition that it is part of FLAG.
  • Opportunities to influence the way FLAG develops as a service and how it works with members.
  • Opportunities to input into the training given to frontline staff of FLAG and other organisations to ensure that they make appropriate referrals to your organisation.
  • Invitations to networking and information events with other consortium members.

Membership of this innovative project which will raise awareness of, and access to, Adult Health and Social Care Services in Stockport also involves certain responsibilities.

  • The provision of information about your services for inclusion on the FLAG website, including a link to your own website.
  • Ensuring that your own organisation's website is kept up to date.
  • Checking the My Care, My Choice website to ensure that information about you accurately reflects the activities of your organisation.
  • Notifying FLAG of any significant changes to your organisation's details.
  • Supporting the promotion of FLAG through your newsletters and networks.

 

How to become a member:

Membership is open to all voluntary organisations in Stockport. Simply email info@stockportflag.org.uk to request the application pack. 

Latest News


 

     Customer Satisfaction Results 2011

Throughout 2011, Stockport FLAG (For Local Advice and Gudiance) have successfully exceeded  all of their customer service and satisfaction targets. 

  • 100% of our customers were satisfied or very satisfied with the service they received from FLAG.
  • 100% of our customers were able to access the FLAG service easily or very easily.
  • 100% of customers find our advisors to be patient, friendly, polite and knowledgeable.
  • 100% of our customers found the FLAG service to be useful or very useful.

FLAG would like to thank all of our customers for their support of our service!

FLAG's Annual Review 2011-2012 is now available. If you haven't received a copy and would like to please email info@stockportflag.org.uk or call the office on 474 1042.


Policies and Procedures

The following policies and procedures are available on requset by telephone; 474 1042, by Email; info@stockportflag.org.uk or by calling                   into our town centre office; 39 Chestergate, Stockport SK1 1LZ.

  • Customer Service Policy
  • Complaints Procedure

 

Stockport FLAG is a project of Synergy Stockport Ltd. Reg Charity Number: 1135557, Company Number: 6814531